Retention matrix
What Merki keeps, and for how long. For the narrative version, see Zero data retention.
| Data category | Default retention | ZDR | Cached | Window |
|---|---|---|---|---|
| Prompts | Not retained | Yes | Yes, when cached | Cache lifetime: 24h |
| Completions | Not retained | Yes | Yes, when cached | Cache lifetime: 24h |
| Files and media in requests | Not retained | Yes | Yes, when cached | Cache lifetime: 24h |
| Cache entries | Retained | Exception to ZDR | Yes | 24h from write, or until superseded |
| Account and billing records | Retained | No | No | Account lifetime, then statutory |
| Verification records (Sumsub) | Retained | No | No | Account lifetime, plus 5 years |
| Logs and metrics | Retained | No | No | 90 days; security logs 1 year |
Notes
- ZDR means zero data retention. Cache entries are the single exception. See Caching.
- Retention of verification records exists to keep age-assured and identity-verified tiers lawful. See Age and identity.